Terms and Conditions
§ 1 General
GUNDT Amrum Thomas Wiechert-Bek eK, Uasterstigh 5, 25946 Nebel Managing Director Thomas Wiechert-Bek, telephone +49 4682-9688921, hello@gundthome.com (hereinafter referred to as "gundthome.com" or "we"), operates an online shop at gundthome.com (hereinafter referred to as the "website"). All orders placed via the website and our deliveries and services are subject exclusively to the following general terms and conditions in the version valid at the time of the order. We do not recognize any deviating terms and conditions of the customer unless we have agreed to their validity in writing.
Out-of-court dispute resolution: The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), which can be accessed at www.ec.europa.eu/consumers/odr. Our email address can be found in our legal notice. We participate in the dispute resolution process. A list of contact details of recognized dispute resolution bodies can be found at https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.adr.show.
§ 2 Conclusion of contract
The presentation of goods on our website does not constitute an offer by gundthome.com to conclude a purchase contract.
By submitting the order form provided on our website, you submit a binding offer to conclude a purchase agreement with us. You submit your offer by entering all required information during the ordering process and finally sending the order form to us by clicking the "Submit order" button. Before submitting your offer, you will receive an overview of the information you have provided and the opportunity to correct any input errors.
After we receive your order, we will send you an email confirming receipt of your order and listing the details of your order (order confirmation). Please note that this order confirmation does not constitute acceptance of your contractual offer, but serves only as information.
The purchase contract between you and gundthome.com is only concluded when we accept the offer by dispatching the ordered goods. In the case of advance payment, dispatch will only take place after the full amount has been credited to our account.
Gundthome.com reserves the right to reject any offer you make without giving reasons, particularly if there is reasonable suspicion that the goods purchased online are intended for commercial resale.
§ 3 Cancellation policy
The right of withdrawal applies exclusively to consumers according to Section 13 of the German Civil Code (BGB).
RIGHT OF WITHDRAWAL
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.
To exercise your right of withdrawal, you must inform us, GUNDT Amrum Thomas Wiechert-Bek eK, Uasterstigh 5, 25946 Nebel, Germany, hello@gundthome.com, telephone 04682-9688921, of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.
CONSEQUENCES OF REVOCATION
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.
For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.
We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. We will bear the cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
REASONS FOR EXCLUSION OR EXPIRY OF THE RIGHT OF WITHDRAWAL
The right of withdrawal does not apply, unless the parties have agreed otherwise, to the following contracts: Contracts for the delivery of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, Contracts for the delivery of goods which can spoil quickly or whose expiry date would be quickly exceeded, Contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery, Contracts for the delivery of goods if, after delivery, they were inseparably mixed with other goods due to their nature, Contracts for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence, Contracts for the delivery of sound or video recordings or computer software in a sealed package if the seal was removed after delivery, Contracts for the delivery of newspapers, magazines or illustrated magazines with the exception of Subscription contracts.
End of the cancellation policy
Sample cancellation form
A version of the sample cancellation form is available for download here. We will also send you a version of the sample cancellation form immediately after the contract has been concluded.
§ 4 Voluntary right of return
Regardless of your statutory right of withdrawal, gundthome.com offers you the following voluntary right of return:
All products from gundthome.com can be returned to gundthome.com within 14 days of receipt. However, this right of return only applies to unworn, unwashed, and flawless items with the tags intact.
Return
2.1. Return shipping is subject to a fee.
2.2. In the event of a return, a credit will be issued to your account/card; any losses due to currency fluctuations will not be refunded.
2.3. Returns must be sent to: GUNDT Amrum, Uasterstigh 5, 25946 Nebel, hello@gundthome.com.
If you have any questions about your return policy, please contact our customer service:
Email: hello@gundthome.com
Phone: 04682-9688921
This voluntary right of return does not limit your statutory rights and therefore does not limit your right of cancellation as described above.
§ 5 Prices; Product presentation, availability, promotion code
The prices listed on our website www.gundthome.com at the time of your order apply.
The goods offered at gundthome.com are presented on the website as digital photographs of the actual items. Minor deviations between the representation and reality do not constitute a defect in the ordered goods.
If you have ordered multiple products at the same time, the individual products may be delivered at different times. Section 266 of the German Civil Code (BGB) remains unaffected. Shipping costs are charged only once.
Promotion Code
4.1 Promotion codes have different validity periods and are applicable to the purchase of all items except gift cards. The specific validity period of your promotion code can be found in the document that also contains the promotion code.
4.2 The exchange or cashback of promotional codes received from gundthome.com as part of marketing campaigns or as a goodwill gesture is excluded. Cashback of other promotional codes is also excluded, outside of your statutory rights of return and withdrawal.
4.3 gundthome.com reserves the right to cancel or block the Promotion Code if there is a legitimate reason for doing so, such as in the event of loss or misuse of the Promotion Code. gundthome.com will notify you of the cancellation or blocking of the Promotion Code.
4.4 Information on returning items from orders with a promotional code:
If you exercise your right of withdrawal or voluntary right of return, you will be refunded the discounted purchase price. If you cancel or return an item from an order that originally contained multiple items, the value of the promotional code will be deducted proportionately from the total price of the item, and you will receive the corresponding refund. The promotional code expires in proportion to the value of the returned item. If you cancel or return all items, the promotional code expires, and the original amount paid will be refunded. There is no entitlement to a refund or replacement of a promotional code from a promotion.
§ 6 Storage of the contract text
We save your order data. If you would like a printout of your order, you have the option of printing a "Confirmation of Receipt" receipt. This will appear on your screen after you have submitted the order to us by clicking the "Complete Order" button and your credit card details have been successfully verified.
You will also receive an order confirmation with all the information you provided by email, as well as a version of the sample cancellation form that you can also print out.
§ 7 Delivery & Shipping
Shipping is via DHL. The transport risk is borne by gundthome.com.
The goods will be ready for dispatch no later than the day following your order. Unless otherwise agreed, delivery will take place within 1 to 5 days to the delivery address specified by the customer, depending on the chosen shipping method and delivery location. If payment is made in advance, delivery will only take place after the full purchase price has been credited to our account.
§ 8 Payment; Default of Payment; Offsetting; Right of Retention
1- Accepted payment methods
You can pay for your order at gundthome.com by:
Paypal
2- Payment via promotional code
Payment via promotional code is made by entering the promotional code in the designated field during the order process and then clicking the "Apply Code" button (order step "Shopping Cart"). If the order value exceeds the promotional code value, you must also select one of the offered payment methods to pay the remaining amount.
§ 9 Retention of title
The delivered goods remain the property of gundthome.com until full payment has been made.
§ 10 Questions about orders or complaints
If you have any questions about your order or complaints, please contact our customer service:
Email: hello@gundthome.com
Phone: 04682-9688921
§ 11 Warranty
The statutory provisions shall apply to claims for defects in the delivered goods, with the exception that a claim for damages due to a defect shall only exist in accordance with the following Section 12.
§ 12 Liability
We are liable without limitation for willful intent and gross negligence. In the event of a slightly negligent breach of a primary obligation or a secondary obligation, the breach of which jeopardizes the achievement of the contractual purpose or the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the customer could reasonably rely ("essential obligation"), our liability is limited to foreseeable, contract-typical damages. We are not liable for the slightly negligent breach of contractual obligations that are not essential obligations.
Liability for fraudulent concealment of defects or for the assumption of a guarantee of quality, as well as liability for claims under the Product Liability Act and for damages resulting from injury to life, limb, or health, remain unaffected. This does not involve a change in the burden of proof to the detriment of the customer.
To the extent that the liability of gundthome.com is excluded or limited, this also applies to the personal liability of employees, workers, staff, representatives and vicarious agents.
§ 13 Choice of law, effectiveness
All legal disputes arising from or in connection with the purchase contract shall be governed exclusively by German law, excluding the UN Convention on Contracts for the International Sale of Goods.
Should one or more provisions be invalid, this shall not affect the validity of the remaining provisions.